Frequently Asked Questions

Get answers to common questions about VIP Signature Spa - Combo.

The VIP Signature Spa - Combo includes nail trimming, shaping, cuticle detailing and callus smoothing, a foot soak in Ionica flowers soap, gentle exfoliation, hydrating oil and vitamin-rich moisturizer, optional hot-stone massage, plus a complimentary herbal neck and shoulder wrap and hand massage.

Treatments typically last 90 to 120 minutes depending on add-ons like hot stone massage or extra callus work. We recommend allocating two hours to fully enjoy the experience without rushing and to receive every included luxury treatment.

Yes, all products in the VIP Signature Spa - Combo are formulated hypoallergenic and free of harsh irritants. They include vitamin A, D and E infused moisturizers. Clients with severe sensitivities should notify us; a patch test can be performed prior to the full treatment.

Absolutely. Our technicians can add upgrades like extended hot-stone therapy, paraffin treatment or specialized polish options. Please inform us at booking or upon arrival so we can adjust scheduling and pricing; some add-ons may require additional time or fees.

Gratuity is not included in the service price. Tips are appreciated by our technicians for exceptional service and may be added by card or given in cash. If you prefer to include a service charge, please let reception know when booking.

Please arrive with polish removed and no open wounds or active infections. Notify us of recent surgeries, pregnancy, diabetes, or medications like Accutane that affect skin healing. Avoid heavy caffeine beforehand; staying hydrated and sharing sensitivities ensures a safe, relaxing service.